CHANGES TO TICKETING SYSTEM FOR KANOPY
Kanopy is making some important changes to their ticketing system on November 14, 2024.
How are content types ticketed?
- Regular PPU (Play Per Use): 2 tickets
- Films from Major Studios: 4 tickets
- Shorts (running time of 30 min or less): 1 ticket
- Bingeable episodic content (including The Great Courses): Pricing, tickets, and viewing period variable based on total running time.
- Updated Standard Episodic Pricing:
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"I get a message saying "Our daily limit has been reached. Please continue to browse, add to favorites, and come back tomorrow.".…what does that mean?"
The library has placed daily and monthly spending caps on the hoopla system to moderate spending our allocated funds. Once the daily cap has been reached no patrons may check anything else out for the day. This does not mean you’ve lost your 4 checkouts for the month. It only means you have to wait until the daily limit is reset. This occurs at midnight MST. If some patrons use all 4 of their checkouts at once, we reach our daily spending limit rather quickly. However, after 4 checkouts they are done, and this will give other patrons a chance to get material. Limits are in place as an effort to give everyone equal access as best we can.